Brv99 believes gaming should be fun — not stressful. Our responsible gaming tools and guidelines are here to help you stay healthy and safe.
Online gaming and betting are a form of entertainment — much like going to the cinema or watching cricket at the ground. Every day, millions of people enjoy betting on brv99, celebrating wins, taking the occasional loss, and having a great time overall. That's perfectly normal, and that's exactly how it should be.
For some people, however, gaming can become a problem — when entertainment turns into compulsion, and the urge to keep betting replaces the ability to accept a loss. brv99 takes this seriously. Responsible gaming isn't just about following a set of rules — it's a mindset and a habit.
The core of responsible gaming is simple: you stay in control of your play, not the other way around. How much you spend and how long you play should always be your decision. brv99 has built a set of tools to help you stay in control.
Many people in Bangladesh think responsible gaming means playing less or not at all. That's not quite right. Responsible gaming means playing within your means — betting from your entertainment budget, not your household funds. Think of winnings as a bonus, not a goal.
All responsible gaming tools on the brv99 platform are completely free. From deposit limits to permanent self-exclusion — any tool can be activated at any time from your account settings, and once enabled, it takes effect immediately.
If you ever feel that gaming is having a negative impact on your life — your relationships, your work, or your finances — reach out to brv99's support team right away. Our Bangla-speaking support team is available seven days a week, around the clock. Not to judge — to help.
You can use these tools at any time to stay safe
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it works like a hard boundary — you simply can't deposit beyond it. Lowering your limit takes effect immediately, but increasing it requires a 24-hour wait — that's intentional.
Set a maximum stake per bet before you play. This helps curb the urge to place large bets in the heat of the moment. Bet limits can be configured separately for Sports Betting and casino games.
A reminder will appear on your screen at set intervals — showing how long you've been playing and how much you've won or lost in that session. Keeping this on significantly reduces the chance of losing track of time. You can set intervals starting from 30 minutes, or whatever works for you.
If you need a short break, use the cooling-off period. You can temporarily suspend your account for a set time — anywhere from 24 hours to 6 months. During this period, you won't be able to log in or place any bets. Your account reactivates automatically once the period ends.
If you feel you need a longer break, self-exclusion is the right option. Periods range from 6 months to permanent. Once self-exclusion is activated, all marketing communications will also stop. Your account cannot be reactivated while the exclusion is in effect.
Whenever you need to talk, brv99's Bangla-speaking support team is here — even late at night, someone will listen. There's no shame in discussing a gaming problem. The support team handles every conversation with complete confidentiality and respect.
Set any limit or break in just a few steps
Log in to brv99 and click on your profile icon in the top right corner.
From the dropdown menu, look for "Account Settings" or the "Responsible Gaming" section.
Deposit limit, cooling-off, or self-exclusion — select whichever you need and enter your preferred value.
Hit the confirm button — once OTP verification is complete, the change takes effect immediately.
If you can't find the settings or need direct assistance, reach out to us via live chat and type "Responsible Gaming Help". Our support team will walk you through everything step by step.
Find out which tool works best for you
Set a limit that matches what you're comfortable spending on entertainment each month. For example, if you want to keep gaming costs to ৳3,000 a month — set exactly that. Once you hit that amount in deposits before the month is up, no further deposits will go through. Enjoy the fun without putting a strain on the family budget.
Most PopularIf you're feeling frustrated after a loss, or it feels like you've been playing a bit too long — activate cooling-off right now. Even a minimum 24-hour break can often shift your perspective. Come back with a fresh mind and start again.
Quick to HelpWhen you need to stop rather than just pause, self-exclusion is the right choice. Once activated, your account cannot be reopened before the set period ends. If you try to open a new account, that will be blocked too — the same device or identity will be recognized. Permanent self-exclusion is also available.
Strong ProtectionIt's easy to lose track of time while gaming online. With Reality Check enabled, a pop-up appears every 30 or 60 minutes showing how long you've been playing and an overview of your session — giving you the chance to decide whether to continue or stop.
Builds AwarenessSeek Help If You Notice These Signs
If you notice even one of the signs above in yourself — Don't wait; contact support now. Acknowledging the problem is the first step toward solving it.
Which of these have applied to you in the last 30 days? Check all that apply.
No immediate concerns for now. Stay vigilant, though — set a deposit limit as a precaution. Prevention is always better than cure.
You're showing one or two warning signs. Consider enabling deposit limits and reality checks. Keep gaming as entertainment.
Several concerning signs are showing. Taking a cooling-off period would be a good idea. Reach out to our support team for a chat — completely confidential.
Please contact our support team right away. Consider opting for self-exclusion. You are not alone — we are here to help.
Keep these five principles in mind and gaming will always stay fun
At the start of each month, decide how much you're willing to spend on gaming. If possible, set that amount as a deposit limit on brv99. Once the budget is used up, that's it for the month — you start fresh the next.
Losing is a normal part of gaming. No bet outcome is predetermined — winning or losing is entirely a matter of chance. Avoid the mindset of placing more bets to recover losses.
Treating gaming as a source of income or a way out of debt is dangerous. Players who think this way typically end up losing more. Gaming should come out of your entertainment budget — not your emergency fund.
Decide how long you'll play before you start. Use a timer or reality check. When your time is up, stop — whether you're winning or losing.
Avoid gaming when you're in a bad mood, under stress, or have been drinking. Your judgment is impaired in these states, and the risk of overspending increases significantly.
Brv99 strictly ensures that no one under the age of 18 can access the platform. Date of birth is verified at registration, and identity is confirmed through the KYC process.
If you have children or teenagers at home and use brv99, password-protect your devices, keep your login details private, and always log out after each session. Make sure young people have an accurate understanding of gaming.
If you suspect a minor is using your account, change your password immediately and notify support. brv99 can assist you with setting up parental controls.
Any account found to be used by a minor will be suspended immediately, and legal action may follow.
Brv99's Underage Protection Measures
Use brv99's safety tools for a secure gaming experience. Registration is free.
Answers to questions about payments and how to play